Casino Dealer Interview Questions And Answers
Last updated on October 2nd, 2020 at 08:21 am
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Why did you choose to apply for this job?
This job title attracts people from all fields of business-former lawyers, consultants, managers, or even accountants, as well as fresh graduates with a degree in accounting, finance, or management.
And what is your story?
Try to be honest, and tell them what attracted you to the job. It is always good to say that you understand the importance of law and regulations, and are aware that a serious and repetitive breach of them can ruin the reputation of the entire company.
Show them that you see a purpose in this job, and do not apply only because they offer an excellent salary and benefits to the successful candidate.
You can also narrate how your past experience (not only with witnessing employees breaking the regulations, but also with discovering flaws in the rules while doing your former job), motivated you to pursue this career.
How do you imagine a typical day in work?
Easy question for many other jobs, but definitely a tough one for a compliance officer. What will you do in work, all day long?
The key is to show a proactive approach to your duties. Obviously you should be accessible for the employees, ranging from manual laborers to top executives, so they can consult you on any issues related to law and regulations, and report any possible breach.
Nevertheless, you shouldn’t tell the hiring managers that you plan to sit in your office, waiting for people to knock on your door.
Tell them that you plan to actively walk in the workplace, talk to people (in a friendly manner), and keep an eye on the rules and how people adhere to them.
You can also say that you will devote a part of your time to evaluating existing policies and internal company regulations, as well as devising new ways of auditing the compliance to the rules.
Do not forget to read the job description carefully—sometime you can find your answer there.
What do you want to accomplish in this job?
Show them that you do not think only about your prestige and salary. Show them that you see the bigger picture.
For example, you can say that you hope to improve the overall satisfaction of the employees, and reputation of the company in the eyes of public, by ensuring full compliance with all national and international laws and regulations that pertain to the particular industry, as well as professional standards and accepted business practices.
Special Tip: Download 20 questions in a simple one-page long PDF, and practice your interview answers anytime later (even when offline):
Why do you think you can be a good compliance officer (manager)?
Right answer depends a lot on your previous experience. When you had this job before, in another company, you can refer to your successful experience with them (if it was a successful one), narrating what you did, and how you managed the challenges of the job.
When you did not have this job before, you should refer more to your skills, abilities, and possibly the knowledge of laws and regulations, simply to things that make from you a good candidate for the job.
One way or another, try to show some confidence in your answer. Unless you believe to be a good candidate for the job, they won’t believe it either…
Imagine that you discovered an executive violating the company’s code of conduct. What would you do?
Though a delicate situation, you should report this behavior. But remember that some people sitting in the interviewing panel may actually belong to the board…
I’d suggest saying that if the violation wasn’t serious, or it wasn’t a repeated incident, you’d talk only to the particular executive. You’d explain the situation, and ask them to remedy their actions.
Obviously you’d not report the person who helped you to discover the violation. If it didn’t help, however, you’d take the necessary action, reporting them directly to the CEO.
Another alternative is seeking help from a general counsel, who may have some insider information and help you to address this delicate situation in the most appropriate way.
You should also say that you would try your best to verify the allegations before doing anything else—if it is possible to verify them, if it’s not a word against word situation.
Describe the most difficult compliance or ethics issue you’ve faced. How did you resolve it?
Speak about a situation which you eventually managed to resolve. One that had a happy ending. You can talk about corruption, bullying, nepotism, falsifying data to pass environmental and other checks and quotes, or about anything else.
Once again, this questions in a test of your attitude. The key is to convince the hiring managers that you take your job with full responsibility, and do not prioritize any employee of the company–including the people in the board.
How do you feel about dismissing (firing) someone, or about suggesting such a step to the management?
Dismissing an employee shouldn’t be your first step, unless we speak about serious violation of rules. Stealing, drinking in work, starting fight with other employee are some of the serious situations that can’t be pardoned or tolerated.
In every other case, you should suggest a personal meeting with the employee (or with their superior), explaining the issue, and trying to solve it under the radar. Nevertheless, the first warning won’t always help. In such a case, you may suggest dismissing someone, or even doing it yourself.
Ensure the hiring managers that you won’t let your emotions interfere with your job. But you can also show some empathy, saying that you do not like to dismiss someone, understanding the consequences for both their life and the company. At the same time, however, you won’t hesitate to do it when a first and second warning didn’t help, or when they committed a serious violation of the rules.
How would you protect people who confide in you, reporting a serious issue?
There are laws that protect whistle blowers, but we know how fragile these laws can be in practice…
Tell the hiring managers thatyou won’t disclose the identity of the person who notified you about the problem, unless it was completely necessary. And it doesn’t matter if we talk about the issue that involved blue collars, white collars, or top executives.
Where do you see yourself in five years from now?
Compliance officer is a sensitive position. Companies do not like to see these people go, they do not like to hire a new officer every other year.
What is more, unless you work for a big corporation, there isn’t any room for promotion on this position. (In a big corporation you can become a compliance coordinator, leading and managing a group of compliance officers.)
Therefore the best answer is that you will be more than happy to have the same job, to still work for them as a compliance officer.
You can elaborate on your answer, saying that it takes time to fully understand the life in the company, and all the nuances of the business process and rules that relate to it, and believe it makes no sense to have this job for only a year or two.
Do you have any questions?
Interview for this job should be a dialogue. As a good candidate, you should ask questions about their compliance programs, their requirements and problems their face, the latest issues and the biggest challenges.
What is more, you can ask about the structure of the compliance department (whether you work alone, with someone, under someone), and the next steps of the hiring process.
Try to avoid questions about salary, and benefits. If they seriously consider hiring you, they will start to talk about these things.
Other questions for your compliance officer (manager) interview
- Define compliance program, and how would you create one for our business (if that was your task).
- What is your opinion on cooperating with external auditors?
- How would you ensure that employees stick to our compliance program?
- Why did you leave your last job (why do you plan to leave your present job)?
- How do you ensure to keep your knowledge of laws and regulations up to date?
- What is your knowledge of Sarbanes-Oxley Act?
- Describe a situation when you faced a particularly demanding problem or challenge in your personal life. How did that affect you in your job?
- Describe a time when you struggled to communicate something to your boss, or colleague. How did you manage to get your message over?
- If someone directly or indirectly asked you to overlook a violation of company policy, how would you react?
- You are evaluating various internal documents in the organization, and find a discrepancy between the code of conduct and the employee handbook. Which action will you take?
Conclusion, answers to all questions, Revenue Compliance Officer Civil Service Exam
Interview for a job of a compliance officer belongs to difficult job interview. You will typically compete with many other candidates, and the interviews will test you with a mix of personal, behavioral, and technical questions.
If you are not sure how to answer these questions, or feel anxious before your interview, have a look at the new eBook I wrote for you, the Compliance Officer Interview Guide. Brilliant answers to all difficult questions will make your life much easier on the big day.
And if you apply for a civil service compliance position (and will have to pass a multifaceted test to get hired), check the following Revenue Compliance Officer preparation package from JobTestPrep (includes more than 60 tests, everything you need to know to prepare for the real exam).
I hope you will manage to succeed, and wish you good luck!
Matthew
Alternatively you may continue your preparation with Interview Penguin, your best job interview coach since 2011:
- Behavioral interview questions – Describe a conflict you had in the past; describe a difficult decision you had to make’ talk about a situation when you didn’t agree with your superior. Learn how to answer these and other tough interview questions.
- How to dress for your interview – Four rules to consider when choosing clothes to wear.
- Salary negotiation tips – Negotiate the best possible salary in your compliance officer interview.
by John Grochowski
Question: I was playing a Double Bonus Poker on a Multi-Poker machine, and I noticed that on the glass up top it said, “Only highest hand paid.” This wasn’t Triple Play or TenPlay, where you have more than one hand going at a time, and those games pay on all winning hands anyway. On Multi-Poker, you choose among multiple games, but you only play one hand at a time.So why the warning on only the highest hand being paid?
Answer: The disclaimer is about hands that include more than one winning combination. If you have a full house, your had also includes three of a kind, two pair, and sometimespairs of Jacks or better. If you have a straight flush, your hand also includes a flush and a straight. The machine glass is telling you is that you’ll get paid only on the highest winningcombination in your hand.
There used to be a game that paid off on every winning combination in a hand. It was called Multi-Pay Poker, manufactured by WMS Gaming. Once I was playing the game, demonstrating to my brotherhow it works, and I hit a royal flush. In addition to being paid on the royal, I was paid on a straight flush, flush and straight --- a nice little bonus in addition to the royal jackpot. Awhile later, a slot supervisor came out and said she’d seen in the morning’s records that I’d been paid this strange-looking jackpot, and wanted to know how it could be such an odd number on anon-progressive machine. Seems she didn’t know how Multi-Pay worked. She sat down at the machine next to me and started to play, and I talked her through it until she hit a couple of hands withmultiple payoffs and satisfied herself that I really was entitled to my jackpot.
Such odd payoffs don’t occur on games currently in distribution, that pay only on the highest winning combination contained in a hand.
Question: My buddy and I were playing craps, and a guy across the table looked at his watch and said he had to leave. He was playing don’t pass, and they just took his betsdown for him and gave him his money. When I’m playing pass, they won’t let me take my bets down. OK, the odds I can take down, but not the line bets. How come he gets to take his bets down, andI don’t?
Answer. If casinos allowed craps players to take down pass line bets whenever we wanted, we’d be stuffing our pockets with profits --- at least until the casinos changed therules, eliminated the games or closed their doors.
On the comeout roll, pass line players have eight ways to win --- the six rolls that total 7 and the two ways to make 11 --- and only four ways to lose --- the two rolls that total 3, the oneway to make 2 and the one way to make 12. The casinos make their money after a point number is established, when the players become the underdogs. If we could take down our pass bets at will,the smart play would be to bet pass on the comeout, collect our winnings on 7 and 11, accept our losses on 2, 3 or 12, and take down our bets if any other number was rolled, establishing apoint. We’d win two-thirds of bets played to a decision.
Obviously, the casinos aren’t going to let that happen. If we want our edge on the comeout roll, we have to accept our place as underdog on subsequent rolls. So why is it different for a don’tpass bettor? Because a don’t pass bettor who takes down his bet after a point is established is passing up the portion of the wager on which he, not the house, has an edge. For a don’t passbettor, the danger period is the comeout roll, with only three ways to win (one way to make 2 and two ways to make 3) and eight ways to lose (7s and 11s). After that, when a point isestablished, the don’t pass bettor becomes the favorite. Naturally, the house will allow the player to take down a bet when the players is the favorite.
Question. At the roulette table recently, the dealer told us the house wins because of the zeroes. It seems to me that if that’s where the edge is, that’s where my money cango. Do I get the advantage if I bet on the zeroes?
Answer. When someone tells you the house gets its edge at roulette from the zeroes, it’s a short-hand way of saying, “The house pays off winning bets at odds that would make itan even game if 1 through 36 were the only numbers on the wheel, but since there are also 0 and 00 on most American wheels, those payoffs are short of the true odds on the game.”
Betting the zeroes does not give you an edge. Zero is just another number of the 38 on the wheel, as is double-zero. They are subject to the same house edge that comes from paying winning betsas if there were only 36 numbers on the wheel, when there are really 38.
Casino Dealer Interview Questions And Answers Question
It is true that adding extra zeroes adds to the house edge. Roulette games with only one zero have a lower house edge than double-zero games, and if someone decided to use a wheel with zero,double-zero and triple-zero, it would have a higher house edge than the others. Payoffs remain constant --- 35-1 on a single-number bet, for instance --- but the true odds change as morenumbers are added to the wheel --- on a single-number bet, true odds are 36-1 on a single-zero wheel, 37-1 on a double-zero wheel, 38-1 on a triple-zero wheel and so on.
Does anyone use a triple-zero wheel? I’ve never seen one, but I’ve been told of wheels with three zeroes and special symbols that function as extra zeroes in games outside casino settings.
Casino Interview Questions And Answers
John Grochowski writes a weekly syndicated newspaper column on gambling,
hosts a casinos radio show on WCKG-FM (105.9) in Chicago and is author of
the 'Casino Answer Book' series from Bonus Books.